Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Human Resource Management Employment and Recruitment
Introduction There is one certainty in any organisation: change or be changed. At the forefront of this, the first line of defense is a group of people in your organisation who must be good in the basics managerial skills. These people may not necessarily be managers only, they can be anyone who has subordinates or who needs to work with a group of people (e.g. in a project). The top managemen...
Provider: Management Development Institute of Singapore (MDIS)
This two-day workshop introduces our participants to creative development and the skills of copywriting. The broad based workshop covers advertising and sales writing across a variety of media which includes television, print, radio and digital. Participants can expect to raise their standards of writing and be more aware of how to make a strong and effective communication.ObjectivesUpon completio...
Introduction Is your organisation being affected by one or more of these problems: - whining, dissatisfied, demotivated and disenchanted staff? - job-hopping employees and low retention? - disappearing (or disappeared) loyalty? - stressed or burnt-out workers? - increase in suspicious/questionable medical leaves? Many organisations are suffering from widespread dissatisfaction in a workforce wher...
This is an exciting and interactive programme. It is designed to provide office administrators, supervisors of clerical and administrative staff and executive secretaries the opportunity to review and develop the interpersonal and professional administrative skills they need to do their jobs effectively, thereby contributing to their own, their boss’ and their organisation’s success.Objectives...
Human Resource Management
When we look at organisations, we will inevitably see it organised by functions (e.g. sales, human resources, finance, etc.) or business units or product divisions. For purposes of people planning, the problem with these approaches is that people are deprioritised behind functions, products and business units.In this workshop, we introduce a different perspective of an organisation with the Employ...
The Employment Act is the basic Labour Law governing employment relations in Singapore. It provides the basic Terms and Conditions of employment. It also spells out the rights and obligations of employers and employees. More importantly, it imposes labour discipline on the employees and provides avenues for employers to deny them statutory benefits in the event of breach of discipline.It is import...
Companies are increasingly turning to Project Management to help them ride the many challenges confronting them. They see the benefits of relying on Project Management to help them navigate their way forward, in particular when they need to get groups in their organisations to work collaboratively. The overall goal of this programme is to provide participants with a comprehensive method...
The workplace is filled with different personalities, requiring varying interaction methods for harmonious cooperation. Appreciating persuasive abilities at work will allow the participants to better integrate and relate with each other, raising organisation productivity.This course equips the participants with the strategies, means and know-how of persuading people at work for improved outc...
Influence plays a large part of our lives, be it to influence others or be influenced.In this workshop, participants will learn about the different laws of influence and how it can help you be an effective influencer.ObjectivesUpon completion of this workshop, participants will be able to;Why the art of influence is important in an Asian contextThe Six Laws of InfluenceApplying the various laws at...
The programme aims to fulfill the following objectives:To enable participants to acquire sufficient breadth of knowledge, deeper insights and greater understanding of the interdisciplinary areas of managing human resources management.Provide participants with a structured training for personal and career development and job knowledge. It is also an endorsement of their competence in attaining both...
In an increasingly fast-paced and dynamic working environment, situations change quickly requiring employees to be nimble, flexible and adaptable. To stay focused and remain relevant, many professionals require feedback on a regular basis. Giving feedback becomes an increasingly critical skill for people managers and HR Leaders both for personal success, and the success of team members and the ent...
Introduction Teams are the force that drives most organisations. Whether it is a functional team, a team of managers, or a project team, people get most done when they work together effectively. Have you seen hostility, conflicting goals, and unclear expectations within your teams? These are symptoms of an unhealthy team. To avoid these harmful effects, you need be proactive about improving team p...
It is imperative in the present economic climate that organisations focus on maintaining a competitive people edge. They need to manage performance to harness and grow talent to achieve exceptional standards of performance. The workshop focuses on creating a Value Proposition on driving exceptional standards of performance.ObjectivesUpon completion of this workshop, participants will be able to;De...
We meet difficult people all the time. At best, such people can make life stressful and unpleasant. At worst they can keep you from achieving important goals especially at the workplace. Besides confrontation, there are other ways to win these people over by being persuasive to use our influence and turn conflict into co-operation.ObjectivesUpon completion of this workshop, parti...
This comprehensive programme focus on the role of employee engagement as a performance management, retention strategy and as a way of enhancing competitive advantage.The programme addresses the “What” and “How” of planning and establishing a comprehensive employee engagement programme in your organisation.ObjectivesUpon completion of this workshop, participants will be able to;Understand w...
Organisations operating in increasingly competitive domestic and global marketplaces cannot afford to ignore any source of possible competitive advantage. However, many organisations’ HRM policies and practices give little consideration to the diversity of the workforce and the implications of that diversity for the effective management and use of employees, individually and in groups.Managing d...